Refund Policy
Last Updated: May 2026
Overview
At ChatTempMail, we strive to provide a high-quality temporary email service. We understand that sometimes a purchase may not meet your expectations, and we want to ensure a fair and transparent refund process.
This Refund Policy applies to all paid plans and subscriptions purchased through our website. Please read this policy carefully before making a purchase.
Refund Eligibility
You may be eligible for a refund under the following circumstances:
- You request a refund within 7 days of your initial purchase and have not extensively used the paid features
- You were charged incorrectly due to a technical error on our part
- The service was significantly unavailable or non-functional during your subscription period
Non-Refundable Situations
Refunds will not be issued in the following cases:
- After 7 days from the date of purchase
- If you have extensively used the paid features during the subscription period
- If your account was terminated due to violation of our Terms of Service
Subscription Cancellation
You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation, your subscription will remain active until the end of the current billing period.
No partial refunds will be issued for the remaining days of the current billing period after cancellation.
For one-time purchases, the paid features will remain available for the duration specified at the time of purchase (30 days). One-time purchases are non-renewable and no refunds will be issued after the 7-day refund window.
How to Request a Refund
To request a refund, please follow these steps:
- Contact us at a895484122@gmail.com with the subject line "Refund Request"
- Include your account email address and the date of purchase
- Provide a brief explanation of why you are requesting a refund
We will review your request and respond within 5 business days. If approved, the refund will be processed to your original payment method within 5-10 business days.
Contact Us
If you have any questions about our Refund Policy, please contact us at a895484122@gmail.com or through the contact page on our website.